Last updated: July 2, 2026 | Location: Amsterdam

Article 1. Definitions

• The Organization: House of Fitness B.V.

• The Agreement: The written contract between the participant and House of Fitness based on these terms.

• The Participant: The person (m/f) practicing sports activities. Minors require a signature from a legal representative.

• The Activities: Includes personal training, fitness memberships, small group training, corporate fitness, events, health checks, and online training videos.

Article 2. Applicability
These conditions apply to every activity of House of Fitness B.V. Use of services is entirely at the participant's own risk. Every participant must ensure their participation is medically responsible and must be insured against accidents.

Article 3. Intake Procedure
A fully completed and signed anamnesis form (intake) is required before starting activities. Participants must immediately communicate changes to personal data.

Article 4. Money Back Guarantee
The guarantee applies only when the training package aligns with the goal and the participant attends all sessions without exception. No guarantee is given for weight loss, as results outside the gym cannot be controlled.

Article 5. Time and Place
Appointments are scheduled in consultation. Cancellations or rescheduling by either party must be communicated at least 24 hours in advance.

Article 6. Responsibility & Effort
House of Fitness performs work with expertise and diligence but provides an obligation of effort, not a guarantee of result. House of Fitness is not responsible for results not achieved.

Article 7. Liability
Participation is at your own risk. House of Fitness is not liable for injury, loss of property, or damage resulting from a failure to follow instructions or the participant’s physical/mental condition. The participant waives the right to claim compensation for costs or damages arising from services offered.

Article 8. Dissolution by House of Fitness
House of Fitness may dissolve the agreement immediately if the participant fails to fulfill obligations. In such cases, no refunds for prepaid sessions or contributions will be issued.

Article 9. Duration and Termination
9.1 Initial Term: Fixed terms of 1, 3, 6, 12, or 24 months.
9.2 Relocation: Early termination is permitted if relocating >10km from the gym (proof required).
9.3 Medical Grounds: Early termination is permitted with a written declaration from a medical professional.
9.4 Settlement: Early termination results in a pro-rata settlement based on the price difference between the committed term and actual duration.
9.5 24-Month Agreements: These qualify as "intention agreements." Pursuant to Dutch law, they are not legally binding as a mandatory minimum; early termination follows the pro-rata settlement mentioned above.
9.6 Pausing a Membership: A participant who wishes to pause their membership or subscription must submit the request in writing at least one (1) month before the intended start date of the pause. Requests submitted with less notice will take effect one (1) month after the date of submission, and the participant remains liable for payment obligations up to that date.

Article 10. Payment Conditions
10.1 Payment Methods: Gym Memberships & Small Group Training are collected via automatic direct debit around the 1st of each month, in advance. Personal Training is billed via invoice on the 1st of each month with a 7-day payment term. Accepted payment methods include: iDEAL / WERO, Bancontact, iDEAL-SEPA, and Bancontact-SEPA.
10.2 Late Payment Protocols: After a failed direct debit collection, a reminder is sent. A second attempt occurs around the 14th of the following month; if this fails, a €5.00 administration fee is added. Invoice arrears not paid within 7 days trigger a written demand, after which the participant has a 10-day grace period to pay via cash or card at reception.
10.3 Suspension & Acceleration: Late payment entitles House of Fitness to deny access to all sessions. The obligation to pay remains, and the contract duration is not extended. If default continues, all remaining fees for the contract term become immediately due within 14 days, plus statutory interest and collection costs.
10.4 VAT & Price Changes: Services are subject to 9% or 21% VAT. House of Fitness may adjust prices with two weeks' notice. Participants may dissolve the agreement within four weeks of notice, unless the change is statutory (VAT/CPI) or occurs after the first three months.

Article 11. Cancellations, Missed & Make-Up Sessions – Personal Training
(Applies to 1-on-1 Personal Training. See Article 12 for Small Group Training.)
11.1 Sick Notification & Cancellations: Participants must notify illness as soon as reasonably possible. All sessions must be cancelled or rescheduled at least 24 hours in advance.
11.2 No Correction for Missed Sessions: No financial correction, refund, or credit will be given for a missed Personal Training session, regardless of whether it was cancelled late or not attended (no-show).
11.3 Mandatory Make-Up: A missed session must be made up (rescheduled) within the remaining term of the Agreement, subject to trainer and studio availability.
11.4 Make-Up After Contract End: If a make-up session cannot reasonably be scheduled before the end of the Agreement, it remains valid for a maximum of one (1) month after the Agreement's end date. Make-up sessions not used within this period expire without compensation or refund.

Article 12. Small Group Training
(Applies to Small Group Training. See Article 11 for Personal Training.)

12.1 Scheduling: Following the intake, Small Group Training sessions are scheduled by House of Fitness in advance for the duration of the Agreement.
12.2 Cancellations: A session must be cancelled at least 24 hours in advance.
12.3 Missed Sessions & Make-Up: A session cancelled with at least 24 hours' notice may be made up within the same calendar month or the following calendar month, subject to availability. Sessions not made up within this period expire without compensation or refund.
12.4 Late Cancellation: If a session is cancelled with less than 24 hours' notice, or not attended (no-show), the right to a make-up session is forfeited and no financial correction, refund, or credit will be given.

Article 13. Force Majeure
House of Fitness is not bound to obligations in cases of force majeure (e.g., trainer illness, extreme weather, or insufficient interest in group classes). Alternatives will be sought in consultation.

Article 14. Health Declaration
The participant declares they are healthy and able to follow instructions. When in doubt, the participant must consult a doctor before starting.

Article 15. Confidentiality & Data Protection
House of Fitness handles personal data strictly for administrative purposes in compliance with the Personal Data Protection Act. Data is never shared with third parties for commercial use.

Article 16. Intellectual Property
Models, methodologies, and nutrition plans developed by House of Fitness remain its property. Reproduction or disclosure requires written permission.

Article 17. Sale of Supplements & Goods
Supplements and energy drinks are used at the user's own risk and are not medical substitutes. Returns are only accepted for unopened/sealed products within 14 days with a receipt. Product liability lies with the manufacturer.

Article 18. Disputes
Dutch law applies exclusively. All disputes will be submitted to the competent court in the district of Amsterdam.