GENERAL TERMS AND CONDITIONS
Article 1. Definitions
The organization: House of Fitness
The agreement: The agreement is based on these general terms and conditions of House of Fitness, in which the participant enters into a written agreement for training sessions with House of Fitness. The agreement is established by signing it.
The participant: Natural person (m/f) who enters into this agreement with House of Fitness for the practice of sports/movement activities. If the participant is a minor, the registration form must be signed by their legal representative.
The (personal) trainer(s):
The activity(ies): including personal training, crossfit, bootcamp, corporate fitness, events, health checks, and online training videos.
Article 2. Applicability
These general terms and conditions apply if the participant has registered with House of Fitness to participate in one or more activities. These general terms and conditions apply to every activity of House of Fitness. Any use of the services of House of Fitness is entirely at your own risk. Every participant must, before using any facility or participating in any activity, ensure that such use or participation is medically responsible for that person. In addition, every participant must be insured against accidents.
Article 3. Intake Procedure
To ensure responsible exercise, the participant must have had an intake interview before participating in any of the activities. The anamnesis form must be fully completed and signed and submitted to House of Fitness. The activities will only start after receipt of the relevant form. Changes to personal data must be immediately communicated by the participant to House of Fitness.
Article 3.1 100% Money Back Guarantee
To achieve goals, a certain mindset and effort are required. The same applies to the number of training sessions per week. The 100% guarantee only applies when the appropriate training package is purchased in line with the goal. In addition, this is only valid if the participant actually attends this number of training sessions without exception. No guarantee can be given on weight loss since we have no control over what happens outside the gym.
Article 4. Time and Place
Upon confirmation of registration, House of Fitness will schedule an appointment in consultation with the participant. If a scheduled time cannot proceed due to any circumstances, House of Fitness is authorized to schedule another time in consultation with the participant. This must be known 24 hours in advance, and this applies to both House of Fitness and the participant.
Article 5. Responsibility
House of Fitness has the obligation to guide the participant as well as possible during the activity, considering the purpose of the activity. The content of the activity is compiled by one of the trainers. House of Fitness performs the work under the assignment with the best insight, expertise, and ability. House of Fitness is only responsible for shortcomings in the execution of the assignment that result from carelessness and incompetence in providing advice and executing assignments. This includes House of Fitness’s obligation of effort. This means that House of Fitness BV does not guarantee the success of the services and therefore cannot be held responsible for results not achieved.
Article 6. Liability
Participation in our activities is entirely at your own risk. House of Fitness is not liable for any injury or other damage that the participant sustains during or as a result of a training session. Training advice is always non-binding and followed at your own risk. House of Fitness is also not liable for damage to and/or loss of personal property for any reason arising during or in connection with activities organized by House of Fitness. House of Fitness is not liable if the participant suffers damage in any other way and this damage is due to not following oral or written instructions given by the personal trainer, or to the participant's physical or mental condition. The participant hereby declares that they will receive the sports instruction solely and only at their own risk. The costs of any accident or injury will be borne entirely by them. The participant hereby declares to waive all rights to claim compensation from House of Fitness for costs, damages, and interest as a result of any accident or injury arising from the performance of services offered by House of Fitness. The participant is liable to House of Fitness if House of Fitness suffers damage in any way and this damage is due to the participant not following oral or written instructions given by the personal trainer. The participant must indemnify House of Fitness for damage caused by them to other participants.
Article 7. Dissolution
House of Fitness is entitled to dissolve the agreement in whole or in part with immediate effect without obligation to pay compensation if the participant does not, or only partially, fulfill their obligations under the agreement. In no case can the participant claim a refund of the contribution/prepaid training sessions.
Article 8. Duration of Agreement and Termination
The duration of the agreement is 3 months and will thereafter be continued for an indefinite period. The agreement is terminable after the end of the agreement's duration. Interim termination is not possible. The notice period is 1 month. Either party is entitled to terminate the agreement subject to a notice period of 1 calendar month at the end of the then-current contract term. Termination must be made in writing to House of Fitness.
Article 9. Payment Conditions
By signing the registration form, the participant authorizes automatic collection of the contribution. The contribution is payable in advance and will be collected by direct debit around the 24th of the current month. If this collection cannot be executed, the participant will receive a written reminder. It will then be collected again around the 15th of the following month. If the contribution cannot be collected around the 15th, the participant will receive a written demand, and the contribution will be increased by €5.00 administration costs. The participant then has 10 days to pay the outstanding item(s) including administration costs. This can be done by cash or card payment at the reception of House of Fitness. House of Fitness has the right to change the contribution. A price change will be communicated by House of Fitness to the participant two weeks in advance. The participant has the right to dissolve the agreement within four weeks of the announcement. If the price change is based on the consumer price index or results from the law, such as price changes regarding VAT, the participant does not have the option to dissolve the agreement, unless the price change occurs within three months of concluding the agreement. Upon confirmation of registration, House of Fitness will indicate when and how the amount must be paid. If the participant does not pay on time, House of Fitness is entitled to deny the participant access to the activity until payment is received. In that case, the duration of the activity will not be extended by the duration of the suspension. The obligation to pay remains in force in this situation. In addition, all payments due for the remaining duration of the agreement become due and payable, and you must pay them to House of Fitness within 14 days of becoming due. If House of Fitness has to proceed to collect its claim from you, you are also liable for all extrajudicial collection costs and statutory interest. Unused but already paid sessions will continue as normal. The services of House of Fitness are subject to the 21% VAT rate and the 6% VAT rate. If costs increase due to unforeseen circumstances, House of Fitness is entitled to increase prices.
Article 10. Sick Notification
If the participant cannot participate in an activity due to illness, it is expected that the participant notifies House of Fitness as soon as possible. All appointments must be canceled 24 hours in advance; otherwise, the costs of the services will be charged.
Article 11. Force Majeure, Holidays, and Generally Recognized Holidays
Force majeure with regard to the agreement means everything that is understood in law and jurisprudence. House of Fitness is not bound by its obligations under the agreement if fulfillment has become impossible due to force majeure. In the event of illness of our trainers or insufficient interest in a crossfit or bootcamp training, House of Fitness reserves the right to cancel the relevant activity(ies). An alternative will be sought in consultation. In dangerous weather conditions, including thunderstorms, storms, extreme heat, snow, or ice, a training session may be canceled.
Article 12. Health
The participant declares that, to the best of their knowledge, they are healthy and physically able to follow the instructions of the (personal) trainer without harm to their health. In case of doubt, the participant undertakes to consult their doctor before entering into the agreement with House of Fitness.
Article 13. Confidentiality
House of Fitness thanks the participant for the trust placed in us and promises to handle their personal data carefully. House of Fitness is convinced that protecting the personal privacy of its customers and visitors to the website and app is of great importance for its activities. To provide the participant with good and personal service, we need their data. House of Fitness is obliged to observe strict confidentiality regarding information received from its customers and visitors. The personal data of participants is strictly confidential and used solely and exclusively for administrative purposes of House of Fitness. The relevant data will never be made available to third parties for commercial purposes. House of Fitness therefore complies in all cases with the requirements set by the Personal Data Protection Act.
Article 14. Disclaimer
Much attention and care has been devoted to the content of the website. All information is made available by House of Fitness. Despite the constant care and attention we devote to the composition of this website, it is possible that the information published here is incomplete or incorrect. No rights can be derived from this information. If the information provided on the website and app shows deficiencies or errors, we will make the greatest possible effort to correct them as soon as possible. House of Fitness cannot be held liable for direct or indirect damage arising from the use of the website/app or the information made available on or via the website/app. The use of this website/app, to which these general terms and conditions apply, is governed exclusively by Dutch law. All disputes with House of Fitness arising from the use, in any way, of this website will be submitted exclusively to the competent court. Links to other websites: This website may contain links to other websites. House of Fitness is not responsible for the privacy statement of those websites.
Article 15. Intellectual Property
Without prejudice to the other provisions in these general terms and conditions, the participant reserves the rights and powers that accrue to them under the Copyright Act. Models, methodologies, and instruments developed and/or applied by House of Fitness for the execution of the assignment are and remain the property of House of Fitness. Publication or other forms of disclosure thereof can only occur after obtaining written permission from House of Fitness. All documents provided, such as reports, advice, trainings, nutrition plans, assignments, designs, sketches, drawings, software, etc., for the benefit of House of Fitness may only be reproduced by House of Fitness for its own use in its own organization. All documents provided by the participant may not be made public by House of Fitness or brought to the knowledge of third parties without the prior permission of the participant, under penalty of misuse of the participant's intellectual property.
Article 16. Disputes
In the event of any complaints, the participant can contact House of Fitness. All disputes concerning the formation, interpretation, or execution of the agreement or the agreements arising therefrom may be submitted to the competent court in the district where House of Fitness is established. In all cases, Dutch law applies. In the event of disputes, the competent court is located in the canton of Amsterdam.
Article 17. Sale of Nutritional Supplements and Energy Drinks
House of Fitness may offer nutritional supplements, protein products, vitamins, and energy drinks for sale to its participants and visitors. These products are intended solely as dietary supplements and not as substitutes for a varied diet or medical treatment. All products are to be used in accordance with the manufacturer’s instructions and at the user’s own risk. Any information or advice provided by trainers or staff regarding the use of supplements or energy drinks is non-medical and purely informative in nature. Such advice does not replace consultation with a qualified healthcare professional. The participant is responsible for checking ingredient lists and ensuring that the product is suitable for their health condition and dietary needs, including possible allergies or intolerances.
House of Fitness is not liable for any direct or indirect damages, injuries, or adverse reactions resulting from the use or misuse of any supplement, protein product, or energy drink purchased through House of Fitness. Product liability lies with the respective manufacturer or supplier. House of Fitness shall not be held responsible for any inaccurate product information provided by third parties.
For hygiene and safety reasons, opened, unsealed, or damaged packaging of nutritional supplements or energy drinks cannot be returned or exchanged. Unopened products in their original packaging may be returned within fourteen (14) days of purchase, accompanied by the original receipt. Refunds will only be issued after the returned product has been inspected and approved by House of Fitness.
House of Fitness reserves the right to change product availability, prices, or brands without prior notice. All prices are inclusive of applicable VAT unless otherwise stated.
Amsterdam, Thursday 30 October, 2025