Last updated: February 04, 2026 | Location: Amsterdam

Article 1. Definitions

• The Organization: House of Fitness B.V.

• The Agreement: The written contract between the participant and House of Fitness based on these terms.

• The Participant: The person (m/f) practicing sports activities. Minors require a signature from a legal representative.

• The Activities: Includes personal training, fitness memberships, small group training, corporate fitness, events, health checks, and online training videos.

Article 2. Applicability

These conditions apply to every activity of House of Fitness B.V. Use of services is entirely at the participant's own risk. Every participant must ensure their participation is medically responsible and must be insured against accidents.

Article 3. Intake Procedure

A fully completed and signed anamnesis form (intake) is required before starting activities. Participants must immediately communicate changes to personal data.

Article 4. Money Back Guarantee

The guarantee applies only when the training package aligns with the goal and the participant attends all sessions without exception. No guarantee is given for weight loss, as results outside the gym cannot be controlled.

Article 5. Time and Place

Appointments are scheduled in consultation. Cancellations or rescheduling by either party must be communicated at least 24 hours in advance.

Article 6. Responsibility & Effort

House of Fitness performs work with expertise and diligence but provides an obligation of effort, not a guarantee of result. House of Fitness is not responsible for results not achieved.

Article 7. Liability

Participation is at your own risk. House of Fitness is not liable for injury, loss of property, or damage resulting from a failure to follow instructions or the participant’s physical/mental condition. The participant waives the right to claim compensation for costs or damages arising from services offered.

Article 8. Dissolution by House of Fitness

House of Fitness may dissolve the agreement immediately if the participant fails to fulfill obligations. In such cases, no refunds for prepaid sessions or contributions will be issued.

Article 9. Duration and Termination

• Initial Term: Fixed terms of 1, 3, 6, 12, or 24 months.

• Relocation: Early termination is permitted if relocating >10km from the gym (proof required).

• Medical Grounds: Early termination is permitted with a written declaration from a medical professional.

• Settlement: Early termination results in a pro-rata settlement based on the price difference between the committed term and actual duration.

• 24-Month Agreements: These qualify as "intention agreements." Pursuant to Dutch law, they are not legally binding as a mandatory minimum; early termination follows the pro-rata settlement mentioned above.

Article 10. Payment Conditions

10.1 Payment Methods:

• Gym Memberships & Small Group Training: Collected via automatic direct debit around the 1st of each month, in advance.

• Personal Training: Billed via invoice on the 1st of each month with a 7-day payment term.

• Accepted payment methods include: iDEAL / WERO, Bancontact, iDEAL-SEPA, and Bancontact-SEPA.

10.2 Late Payment Protocols:

• Direct Debit Failures: After a failed collection, a reminder is sent. A second attempt occurs around the 14th of the following month. If this fails, a €5.00 administration fee is added.

• Invoice Arrears: If not paid within 7 days, a written demand is issued.

• Grace Period: Following a demand, the participant has 10 days to pay via cash or card at reception.

10.3 Suspension & Acceleration:

Late payment entitles House of Fitness to deny access to all sessions. The obligation to pay remains, and the contract duration is not extended. If default continues, all remaining fees for the contract term become immediately due and must be paid within 14 days, plus statutory interest and collection costs.

10.4 VAT & Price Changes:

Services are subject to 9% or 21% VAT. House of Fitness may adjust prices with two weeks' notice. Participants may dissolve the agreement within four weeks of notice, unless the change is statutory (VAT/CPI) or occurs after the first three months.

Article 11. Sick Notification & Cancellations

Participants must notify illness as soon as possible. All appointments must be canceled 24 hours in advance; otherwise, the full cost of the service will be charged.

Article 12. Force Majeure

House of Fitness is not bound to obligations in cases of force majeure (e.g., trainer illness, extreme weather, or insufficient interest in group classes). Alternatives will be sought in consultation.

Article 13. Health Declaration

The participant declares they are healthy and able to follow instructions. When in doubt, the participant must consult a doctor before starting.

Article 14. Confidentiality & Data Protection

House of Fitness handles personal data strictly for administrative purposes in compliance with the Personal Data Protection Act. Data is never shared with third parties for commercial use.

Article 15. Intellectual Property

Models, methodologies, and nutrition plans developed by House of Fitness remain its property. Reproduction or disclosure requires written permission.

Article 16. Sale of Supplements & Goods

Supplements and energy drinks are used at the user's own risk and are not medical substitutes. Returns are only accepted for unopened/sealed products within 14 days with a receipt. Product liability lies with the manufacturer.

Article 17. Disputes

Dutch law applies exclusively. All disputes will be submitted to the competent court in the district of Amsterdam.